Theorizing about a Sociotechnical Approach to Human-Engaged Computing
Friday, November 10, 2017
In this talk I will theorize about a Socio-Technical approach to HCI design for engagement that presents human engagement as both process and outcome of design. The Socio-Technical tradition indicates that looking at engagement only or mainly from a technical design side is the wrong way to go; instead the social and the technical need to be considered on an equal footing. Based on this, I theorize a so-called Human Work Interaction Design framework for the design of work engagement within a digital work environment. I present the framework, illustrate it by revisiting a case study, and compare it with other HCI approaches to human engagement. In conclusion, this talk offers a Socio-Technical conceptualization of human-engaged computing. The aim is to contribute to our overall understanding of HCI.